Frequently Asked Questions (FAQ)

Eternum Metal Works is an Australian home decor brand based in Melbourne, Victoria, that designs and sells laser-cut metal wall art, including car silhouettes, motorcycle silhouettes, and decorative metal wall clocks.

Eternum Metal Works is based in Melbourne, Victoria, and ships its laser-cut metal art Australia-wide from its Melbourne warehouse.

Eternum Metal Works currently sells laser-cut metal car silhouette wall art, an extensive range of motorcycle silhouette wall art (cruisers, choppers & bobbers, naked/streetfighter bikes, vintage & classic bikes, and sport bikes), and themed laser-cut metal wall clocks (animals & birds, café/kitchen, circular, human silhouette, love & couples, music & arts, pop culture, and novelty designs). The brand has stated plans to expand into fire pits, garden planters, outdoor furniture, and decorative garden pieces.

Eternum Metal Works' pieces are precision laser-cut from steel, chosen for its strength, durability, and ability to hold fine detail — making the art suitable for long-term indoor or sheltered outdoor display.

Yes. Laser-cut metal silhouettes and wall clocks are popular as gifts because they can be matched to a recipient's specific passion (their exact motorcycle model, car, hobby, or aesthetic), making them a more personal alternative to generic decor.

Browse the Car Silhouettes collection to see currently available models; if your exact make and model isn't listed, contact Eternum Metal Works directly to ask about custom or made-to-order options, as laser-cut designs can often be produced from a reference silhouette.

Yes, in most cases — because these designs are laser-cut from a silhouette outline, Eternum Metal Works can typically produce a custom cut of your specific bike model on request; contact the team with your bike's make, model, and year to check feasibility and turnaround.

Popular designs include nature and floral motifs (such as tree and blossom-frame clocks), themed novelty clocks (such as barber/saloon designs), and skyline clocks (such as city silhouette designs) — all cut from steel for a distinctive, sculptural look compared to a standard printed clock face.

Yes. The Café, Kitchen & Food Clocks collection is specifically designed around motifs suited to kitchens, dining rooms, and café-style interiors.

Yes. Eternum Metal Works offers Australia-wide delivery on all products, dispatched from its Melbourne warehouse.

Orders are dispatched within 14 business days of order confirmation, and once shipped, delivery typically takes a further 2–5 business days depending on location and courier availability. These timelines are estimates and may vary due to public holidays, weather, or courier delays.

No. Change-of-mind returns are not accepted, and both inbound and outbound shipping costs are non-refundable in change-of-mind cases. This is why product listings include detailed descriptions, high-resolution images, and videos where available, to help you confirm the product before buying.

Contact eternummetalworks@gmail.com within 7 days of delivery with clear photos of the product and packaging plus your order number, and the team will arrange a replacement, exchange, or refund depending on the issue.